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Thomas Tile & Carpet
Average rating:  
 14 reviews
by Denise Carroll on Thomas Tile & Carpet
Excellent Customer Service

I had both the privilege and pleasure to with Kym and Elaine on my bathroom tile installation. Before visiting Thomas Tile, I had been to several tile stores, tile outlets, warehouses and home center stores on a quest to find the perfect floor and wall tile. It wasn't until I entered Thomas Tile that I found the perfect fit to meet my individual needs. Not only was the customer service exceptional, there were no strong sales tactics that I had encountered @ other locations.



Kym was patient & professional. Her knowledge of their product line & her ability to zero in on my individual needs was exemplary. For me, picking out the right tile became a daunting task. However, Kym made the entire process easy & seamless. She helped me select the right color, texture & size that would compliment my bathroom space, vanity, marble top & paint color. I never felt rushed or even pressured into buying from them. But because they had such a wide selection @ an affordable price while still offering excellent quality, I purchased my floor & wall tile from Thomas Tile.



Even after my purchase, I had to contact Kym several times because I had discovered the handyman I had hired for the tile installation misrepresented his skill set. He lacked the experience & knowledge to do the job right. Fortunately, for me, Kym & Elaine continued to offer their expertise, knowledge & support by explaining to me what to expect during the installation process & how it should look upon completion. With their help & guidance I was able to point out all the flaws to the handyman. A lot of the work had to be redone. The final result could have been a disaster, but because Kym & Elaine cared enough to see it through to the end, the outcome turned out to be success.



Thank you to Kym & Elaine for their extraordinary customer service as it extended well beyond the final sale.

by das on Thomas Tile & Carpet
excellent tiles and unbeatable price

It was great shopping experience , Kym is highly knowledgeable and helpful, she corrected our contractors calculation of tile requirements and saved our money.

by Sherry Siezega on Thomas Tile & Carpet
Awesome carpeting

I loved the look and installation on my luxury vinyl floors, so much that I opted to have Thomas Tile and Carpet install new carpeting. The carpeting is beautiful. And the installers did a great job, and clean up after. I may never venture outside my house anymore, I am loving the look inside.

by Sherry on Thomas Tile & Carpet
Flooring done right

Thomas Tile just redid my floors with Core Tec. They look gorgeous. The installers did a wonderful job, taking care of every detail. Thank you Andrew and Kim.

by Jerry and Paulette on Thomas Tile & Carpet
tile

Working with Kym, Andrew, and Elaine was wonderful. They are easy to talk to and full of suggestions and ideas. The store has a wide variety and great quality of tile. will definitely buy from there again.

by Karen P on Thomas Tile & Carpet
Tile

Highly Recommend!
Working with Andrew and Kym has been a wonderful experience, They have such a variety of tile and their expertise made my decision making easier. They have such a vast selection of tile options, great prices and the personal service you receive is unmatched by the competition! I have purchased tile from Thomas Tile in the past and will continue to do so in the future! Thank you again Kym and Andrew for all your help!

by Charlie and Dorothy Washer on Thomas Tile & Carpet
Carpet and installation

Carpet quality and price were great and the install crew did a great job.

Totally satisfied with two rooms of new carpeting.

by Linda Bublitz on Thomas Tile & Carpet
Carpet Installation

Gary (Sales) was excellent and absolutely no pressure. He was very knowledgeable and friendly. Ben and Jose (installation) were wonderful. They moved all furniture, vacuumed, and were an absolute pleasure to have in my home. I am very pleased with my experience. I would highly recommend Thomas Tile for all your Carpeting, Flooring, and tiling needs! Thanks again.

by Anna and Tom L on Thomas Tile & Carpet
Great all the way around!

The team from Thomas Tile and Carpet installed a marble tile back-splash in our kitchen. It was a great experience all the way around and... my wife is very happy! We started with a conversation with Andrew and he quickly had Gary out to do an estimate. Before the work started we knew we were dealing with real Pros. They were efficient, knowledgeable, had great pricing and got us on the schedule quickly. The installers, Frank Sr and Frank Jr were on time, polite, handled a couple of fitting challenges with ease and left the kitchen spotless. All our friends love the new look and are impressed by the quality of the materials and the workmanship. We are very happy with our decision to work with Thomas Tile and Carpet, will highly recommend them and look forward to working with the Thomas team again when it's time for new flooring! Tom L.

by Glenn W Zoellick on Thomas Tile & Carpet
Highly Recommended

Thomas Tile & Carpet Inc. was hired to install some ceramic floor tile. I am very pleased with the installation performed by Oleg. It was a pleasure dealing with Gary who was very helpful with his suggestions. The cost of the installation was very reasonable and I would not hesitate to deal with Thomas Tile & Carpet Inc. for other work. I am very satisfied.

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